Implementasi Sistem Informasi Manajemen Laporan Pengaduan Masyarakat Pengguna Air Bersih

Public Complaint Management Information System

  • Risma Petrus STMIK Kreatindo Manokwari, Indonesia
  • Nur Jamila STMIK Kreatindo Manokwari, Papua Barat, Indonesia
  • Armin Yikwa STMIK Kreatindo Manokwari, Papua Barat, Indonesia
DOI: https://doi.org/10.25047/jtit.v10i2.331
Keywords: Information Systems, Public Complaints, Websites

Abstract

The development of a complaint report management system in Manokwari was carried out in a structured and directed manner to make it easier for employees to manage public complaint data. The methods and approaches used in the research are data collection methods including literature studies and interviews as well as a structural approach that uses several tools and techniques to build public complaint applications. By implementing the development of a web-based complaint report management system in Manokwari using the programming languages HTML, CSS, PHP, XAMPP, Boostrap and SublamText 3, it is hoped that it will make it easier for employees to process public complaint data.

Published
2023-12-28
Issue
Vol 10 No 2 (2023)
Section
Articles
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